Holistic approach to training
We strongly believe that for an organization, training cannot be a standalone function for performance enhancement of its human resources. Training merely is sensitization of the performance weaknesses and exposure to various tools & techniques to bridge those performance gaps. It is our endeavor to look at the training experience from the participant’s viewpoint & work from Awareness to Implementation

Our competency in customer management areas
We strongly believe that in today’s globalize, liberal and competitive market, the biggest challenge is maintaining quality consistently in the level of customer interface. We at 360 degrees, aim at focusing on this business driver and work closely with organizations to build on this edge. Our training programs are directed towards the people who interact with your customers or executives involved in mentoring and coaching them i.e. frontline to middle management.

Identification of key skills and competencies based on KRAs
Effective training content and delivery does not get formulated in vacuum. The training intervention has to consider what level the delegate is at, what level he proposes to reach & what are the key skills & competencies required to attain the performance enhancement

Trainers with relevant industry experience
Everybody tells me what to do but nobody tells me how to do it. We believe that it is the blend of concepts and theories with practical, real life business situations faced by the individual in day to day working, which results in the internalization of the input. Our trainers having spent considerable years on the other side of business and come with relevant, practical, business orientation

Ability to customize the training content and delivery
Each organization has its own processes, systems and work environment. We attempt to understand the same and incorporate the inputs at the design and development phase of the program. Our trainer’s goal is to customize the program content and delivery methodology to the maximum extent, in order to achieve practical relevance and usage of training inputs by the participant

Internal trainer and content benchmarking process
Any developmental effort first starts with self-development. We have devised an internal trainer certification process that calibrates the trainer against set benchmarks. For our team at 360°, learning is a continuous process, and the objective is to raise the performance bar of the trainer, each time he takes to the floor.